Student Assistant

Student Application
School/Department: IT Services
Primary Location: Macon
Position: Student
Job Type: Part Time
Position Close Date: Until Filled
Description:

JOB SUMMARY

The Student Worker on the Macon Campus is a part-time position working up to 19 hours per week. This position provides specialized support for faculty, staff, and classroom technology.  The student will report to the Systems Support Specialists in Macon’s OTR offices. 

 

MAJOR DUTIES

  • Answer phone calls and do preliminary evaluation of challenges the callers are having
  • Prepare computers and other technology for deployment around campus, assist in troubleshooting equipment problems, and maintain inventory logs as needed
  • Assist in maintaining classroom technology such as computers and audio/visual equipment
  • Assist in completing support tickets
  • Perform related duties as assigned

 

KNOWLEDGE REQUIRED BY THE POSITION

  • Knowledge of Microsoft Windows
  • Effective oral and written communication skills; good customer service skills.
  • Ability to interact effectively with a diverse population.
  • Flexibility in working hours.
  • Ability to work independently and on a team as needed.

 

QUALIFICATIONS

  • Must be a current enrolled MGA Student
  • Must be enrolled at least 6 hours per semester
  • Must be able to work at least 19 hours each week
  • Must comply with strict confidentiality of information

 

TO APPLY

Applicants for all student worker jobs are required to have completed a FAFSA for this academic year. Interested applicants should complete an online application at: https://www.mga.edu/human-resources/jobs/applications/student-worker-application.php. Please put what position you are applying for as “IT Systems-Support-Assistant-Macon.”                             

 

Background checks will be conducted on all final candidates.

Student Application

A Unit of the University System of Georgia

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