JOB SUMMARY: This position is responsible for the coordination of the New Student Orientation and campus tour programs at Middle Georgia State University. 

MAJOR DUTIES:                                                                                                                                                              

• Event management:
  • Plans and executes orientation programs for new students entering the University.
  • Coordinates weekday and special campus tour programs, and other programs that may be assigned.
  • Works with academic departments and other university offices to coordinate the new student orientation program, on-campus recruitment events, and campus tours.
• Supervising and training of student workers:
  • Assists in recruiting, selecting, and training student workers who work with campus tours and the new student orientation program.
  • Assumes primary responsibility for supervising student workers who work with campus tours and the orientation program.
• Administrative duties:
  • Maintains accurate and current data in the customer relationship management system (CRM), scheduling process and staffing for all weekday and special campus tours.
  • Assists in preparing, compiling, and analyzing evaluations and surveys for new student orientation programs, prospective student open houses and campus tours.
  • Assists in preparing and revising media presentations, publications, training manuals, and reports used by the Admissions Office for new student orientation and campus tours.
• Performs a variety of related duties:
  • Represents the Admissions Office at on-campus presentations and on committees, as needed; and occasionally at off-campus presentations and recruitment events.
  • Performs other duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION:                                                                                                           

• Knowledge of Middle Georgia State University admissions requirements.
• Knowledge of Middle Georgia State University academic programs, schools and departments and related degree requirements.
• Knowledge of college recruitment rules, regulations, policies and standards.
• Skill in the operation of computers and job related software programs.
• Skill in decision making and problem solving.
• Skill in interpersonal relations and in dealing with the public.
• Skill in oral and written communication.
• Skill in event planning. 

SUPERVISORY CONTROLS: The Associate Director of Strategic Enrollment Operations assigns work in terms of general instructions. The supervisor spot- checks completed work for compliance with procedures and the nature and propriety of the final results. 

GUIDELINES: Guidelines include college and University System of Georgia policies and procedures. These guidelines require judgment, selection and interpretation in application. 

COMPLEXITY/SCOPE OF WORK:                                                                                                                                 

• The work consists of travel and varied student recruitment duties. Scheduling conflicts contribute to the complexity of the position.
• The purpose of this position is to recruit students for Middle Georgia State Success in this position contributes to overall enrollment goals of the college. 

 CONTACTS:                                                                                                                                                                    

• Contacts are typically with co-workers, other college employees, students, prospective students, parents, high school counselors, and members of the general public.
• Contacts are typically to provide services, to give or exchange information, to resolve problems, or to motivate or influence persons. 

 PHYSICAL DEMANDS/ WORK ENVIRONMENT:                                                                                                           

• The work is typically performed while intermittently sitting, standing, or stooping. The employee frequently lifts light and heavy objects.
• The work is typically performed in an office, on a college campus, or on high school campuses. 

SUPERVISORY AND MANAGEMENT RESPONSIBILITY: This position has direct supervision over student workers. 

MINIMUM QUALIFICATIONS:                                                                                                                                          

• Bachelor’s degree from a regionally accredited college or university
• Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated. 

PREFERRED QUALIFICATIONS:                                                                                                                                    

• Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. 

COMPENSATION CLASSIFICATION:                                                                                                                    

• Non-exempt
• Salary Grade 19 

TO APPLY: Application materials should be emailed as a Microsoft Word or Adobe.pdf attachment to: recruitment@mga.edu with the subject line “10018304 Orientation Coordinator 4.5.2021”.  Application materials are to include a resume, an MGA Staff application; a letter of interest; and three professional references.  Paper application materials will not be accepted.

Background checks will be conducted on all final candidates.