Change How You Get 2-Step Verification Codes
Depending on how your Office 365 admin set up 2-step verification for your organization, you might be able to change how you get your codes.
- Sign in to Office 365 Privacy Settings using your password and verification code.
- Choose "Security info" on the left-side menu under "My Account."
- Choose "Add sign-in method." This will display the following pop-up:
- Choose how you want to get your verification code. Although all options are listed, your admin may not make them all available; you'll get a message if you choose one your admin didn't enable.
- Follow the prompts on the page.
- We strongly recommend setting up more than one verification method. For example, if you travel a lot, consider setting up Microsoft Authenticator for your verification method. It's the easiest verification method to use, and a way to avoid text or call charges. You can download the “Microsoft Authenticator” app in your devices app store.